SHIPPING + RETURNS
WE KNOW YOU HAVE MANY OPTIONS WHEN SHOPPING, SO THANK YOU FOR CHOOSING US!
WE AIM TO SHIP IN-STOCK ORDERS OUT AS QUICKLY AS POSSIBLE. ANY CUSTOM ITEMS WILL HAVE INDIVIDUAL LEAD TIMES ON THE SPECIFIC PRODUCT PAGE. ORDERS THAT CONTAIN ITEMS WITH DIFFERENT PRODUCTION TIMES WILL SHIP WHEN THE ENTIRE ORDER IS READY. PLEASE NOTE THAT PREORDER ITEMS WILL BE BILLED AT POINT OF PURCHASE.
WE DO OUR BEST TO MAINTAIN ACCURATE INVENTORY COUNTS, BUT IN THE EVENT AN ITEM IS OUT OF STOCK, WE WILL CANCEL AND REFUND THE OUT OF STOCK ITEM AND DISPATCH THE REMAINDER OF THE ORDER.
THE FOLLOWING ITEMS ARE FINAL SALE: EMBROIDERED ITEMS, PERSONALIZED ITEMS, JEWELRY, SALE ITEMS.
STITCHES AND SUCH IS NOT RESPONSIBLE FOR LOST OR STOLEN ITEMS.
IF YOU HAVE AN ISSUE WITH AN ITEM, PLEASE EMAIL US WITHIN 14 DAYS OF RECEIPT AT SHOPSTITCHESANDSUCH@GMAIL.COM AND WE WILL REVIEW ON A CASE-BY-CASE BASIS.
FOR NON-CUSTOM ITEMS, RETURNS WILL BE ACCEPTED WITHIN 14 DAYS OF RECEIPT. PLEASE EMAIL US AT SHOPSTITCHESANDSUCH@GMAIL.COM TO INITIATE YOUR RETURN. ALL REFUNDS WILL BE ISSUED AS STORE CREDIT ONLY.